250-561-2853 sales@rcadamsglass.com

Have questions?

See below for many common inquiries. If you need more help just drop us a line or send an email.

Can I measure my windows and get a quote based on my measurements?

Unfortunately not. We need one of our installers to take the measurement. If there is stucco, we have to cut it away and it’s a tough, dirty job!  If you have vinyl siding, we have to peel it off. When we install a window, we need to know the wall depth. Is it a 2 x 4 wall or 2 x 6 wall.  Has there been insulation added to the inside and the outside?  We need to know how deep your window sill is so that we can put the right jam extension on it to finish it nicely. 

Can you fix window screens or patio screen doors?

Yes we can.  Sometimes it’s easier to drop off the defective screen or door and we can either fix it or make a duplicate for you.

When will you order my product?

We do require a 50% deposit on your order before we can order in the supplies for your job.

How do I pay for my order?

You can either call in with a Visa or M/C in order to make payment.  Or you are welcome to come in person to make payment of cash, cheque, Visa or M/C.  We also accept e-transfers.

Does my whole window need to be replaced - frame and all?

When our qualified staff comes to take measurements, he will tell you whether or not you need a complete window replacement or if you can have a sealed unit installed instead.

What is the difference between a sealed unit and a window?

A sealed unit is the glass or glazing part of a window that sits inside the frame. The sealed unit usually consists of two or three panes of glass with sealed air or gas in between the layers.  A window is the entire unit – not just the glass.

Get in touch

We would love to hear from you.  Drop us a line via email sales@rcadamsglass.com

Or get in touch by calling the office at

250-561-2853

Alternatively, come on by so we can meet in person.

RC ADAMS GLASS

We take great pride in offering quality products to our Northern B.C. clients. We offer great products at reasonable prices, installed correctly and we go beyond what is required to make sure that you have a product that will last.

 

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